How To Change Your HP Printer From Offline To Online.
If your HP printer is showing offline, chances are it may not be:
● Set as your default printer.
●Have the correct port or a configured port.
● Disabled for the ‘use offline’ mode.
Usually, if you use HP Print and Scan Doctor diagnostic tool, it can solve your issue automatically and quickly. If it does not work for some reason, try the following methods.
Basic troubleshooting
With an earlier version of windows, like windows 7 or 8, you need to open the start menu and then select “devices and printers.” In Windows 10, you can either open start and go to control panel to find “Printers and devices,” or you can type it into the search bar to find it.
● In “printers and devices,” you will find your printers here.
● Right select the icon of the printer of your choice.
● Choose the “Set as default printer,” option.
● Right select it again and choose “See what’s printing.”
● Press “Printer” at the top of the window, and untick “use printer offline,” and “pause printing,” if they are have ticked checkboxes.
If this is not the case, move on to the next step.
● Right select the printer icon of your choice and go to properties.
● “Change properties” as administrator.
● Click “Ports”.
● Select the printer you want and then press “configure port”
● Apply and save changes. Your device should be online after this.
Reinstalling drivers
This method works with Brother printers offline, Epson printers offline and HP printers offline on windows 8.
● One way to uninstall a driver, if you have an earlier version of windows, is to go to the control panel, and click on ‘add or remove programs.’
● Navigate to your printer driver and uninstall it. The wizard will give you onscreen instructions on how to achieve this.
● If you have windows 10, go to the start menu and type in ‘mmc.’ Click the ‘mmc’ option right above ‘run command’ in blue.
● The administrative window will open. Allow it to make changes by pressing yes. If this window does not pop up for you, move on to the next step.
● Choose the ‘file’ option, and select ‘add/remove snap-in.’
● A list will pop up where you will need to scroll down to ‘printer management’ and select it. Press the ‘add’ button in the middle.
● A window will pop up, and all you need to do is click ‘add the local server.’
● Click ‘finish’ and the window will disappear. A second window will appear. Here you must click ‘okay’ and that will also disappear.
● Open the printer management option that will display as a drop down menu and is now available on the main window. Find the option called ‘print servers,’ and here you need to select the printer you need to use.
● Click on ‘printers’ and you will find all your drivers in a list. Place a right click on the drivers you want to delete, preferably all of them and delete them.
Now all you need to do is go to the official website, download the drivers, and reinstall them with the help of onscreen instructions.
